Terms & Conditions

In the following terms of contract if referred to as “the photographer(s)” this shall mean Clarity Images or any photographers, or agents appointed by Clarity Images. “the client(s)” shall be those entered into such a contract and who’s name appears on the booking sheet or order form.

By booking a photographic session or placing an order with the photographers you are subject to the full terms & conditions herein.

Photo Restoration Services


Estimates for restorations can only be given after viewing the original print in person or on reciept of a high quality scan. An initial estimate can be given on reciept of a low resolution scan.

Quotes are valid for 3 months.


By agreeing for Clarity Images to proceed with the work, it is seen as a commitment between both parties. Not all images can be restored 100%. Clarity Images will happily make numerous revisions to an image, to the original quote and with reason. Any major reworking beyond the initial agreement will be quoted for in addition to the original quote.


If a printed compy of the compleated restoration has been requested they will be delived to you within 4-6 working days from the time you have paid for your order. For speed you can opt to collect the print in person from Clarity Images or print yourself with the high resolution image file emailed to you immediatly upon payment.


Posting photographs for restoration is ok, provided they are posted by Special Delivery for the highest level of insurance and tracking. Clarity Images will take no responsability for photo's you send which become lost or damaged in transit.

If sending photos by post please sndwhich the print between stiff card to prevent bending and damage to the print. Please also include an email address, phone number and name.


Payment for compleated restorations can be made in cash on collection or by banks transfer. You will have up to 30 days to make your payment.If no payment has been made after 30 days all files will be deleted from the system.


Images which are protedted by copyright laws can not be worked on. Any photograph taken by a professional photographer is under their copyright and can only be reproduced with their permission. Illegal reproduction can result in legal action by the photographer.

By submitting photographs to Clarity Images for restoration or reproduction you affirm that no copyright is infringed. Clarity Images will not be liable to you or any third party for such copyright infringment.

Booking Policy

A full payment of the current session fee applicable to the service supplied is required as deposit from client(s) at the time of booking.


The photographers require at least 48hrs by the client(s) to rearrange a photographic session. The first rearrangement is free of charge however the photographers reserve the right to charge a £10 admin fee on subsequent rearrangements.


Client(s) must give the photographers at least 48hrs notice of cancellation of an appointment. If the client(s) fail to give the correct designated cancellation time the client(s) shall loose their full deposit.

Non Arrivals

If the client(s) fail to arrive for an appointment the client(s) shall lose their full deposit and the appointment will no longer be guaranteed.


If the client(s) are more than 20 minutes late for an appointment the photographers reserve the right to offer a shortened photographic session or refuse to undertake the photographic session altogether.


Viewings will be arranged at a reasonably mutually and convenient time for both the client(s) and the photographers. Your viewing will be arranged to be held at the studio or a private online gallery.

Wedding photos will be ready for viewing within 12 weeks of the wedding, photo booth images within 48 hours and portrait photographs within 4 weeks of the session. The client(s) should be aware that the viewing appointment will be the only opportunity to order images & products from their photographic session.

The photographers reserve the right to delete from their server any images obtained from the photographic session and will be under no obligation to store or back up any images from any studio session after the viewing process is completed.


As all orders are by nature, individual and bespoke the photographers do not offer refunds or accept cancellations from the client(s) on orders once they have been placed. The photographers do not consider an order to be placed from the client(s) until such time as full payment or a mutually agreed deposit has been received from the client(s).


The photographers aim to turn your order around as quickly as is practicable and will give the client(s) a completion date at time of ordering, however at busy periods and if a product needs to be out sourced, the delivery time can be longer.

After all reasonable attempts have been made to contact the client(s) the photographers reserve the right to dispose of any uncollected or undelivered orders after 12 months and shall not be responsible to refund the cost of or replace any such orders.

Data Privacy Policy

Clarity Images values your privacy, and to this end subscribe to the principals of the Data Protection Act. Please read the Privacy Policy for further information.


Under the Copyright Designs & Patents Act 1988, all Copyright attaining to images taken by the photographers shall unless specifically released in writing remain the intellectual property of Clarity Images.

Under the Copyright Designs & Patents Act 1988 Clarity Images will not permit the use of any personal image recording equipment within its studio premises where the photographers control the shooting environment. If the client(s) infringes or is seen to infringe the copyright of any of the photographers images, the photographers reserve the right to halt and cancel the session or viewing and request the client(s) delete any recorded images immediately.

It is mutually agreed that the following terms of agreement form an integral part of this contract and that no variation or modification of this contract shall be effective unless accepted by both Clarity Images and the client, in writing.

BOOKING DEPOSIT: A deposit of £100.00 is required at the time of booking, together with a signed contract. Dates are reserved only when this deposit is paid. An unconditional refund policy exists for a period of 14 days from receipt of this contract and payment.

BALANCE PAYMENT: The total balance for your chosen wedding photography package is to be made not later than 30 days prior to the Wedding Ceremony.

CREATIVE LICENCE: Clarity Images shall be granted creative and artistic licence in relation to the choice of locations and poses used. Our judgement on photographic style and the number of photographs taken, shall be deemed correct. Due to changes of the weather and the availability and willingness of subjects Clarity Images will do their best to honour requested photographs but do not undertake to guarantee any specific picture nor incorporate any specific background, location or group arrangement.

COVERAGE: Coverage begins and ends at the agreed time. Attended time includes breaks and travel between the venues. Additional fees of £50 an hour will apply outside the stated coverage times.

COPYRIGHT: The 1998 Copyright, Designs, and Patents Act assigns copyright to Clarity Images. You may not copy or alter the photographs taken under this contract by any means.

EXCLUSIVITY: Clarity Images shall be the sole professional (still) photographers at the venues specified. We do however positively encourage family, friends, and other guests to take photographs throughout the day.

FORCE MAJEURE: In the unlikely event of total photographic failure, injury or sickness beyond Clarity Images control, their liability shall be limited to a full refund of all monies paid. Your statutory rights are not affected. Clarity Images has full Public Liability, and Professional Indemnity Insurance.

CANCELLATION: If Clarity Images has to cancel this contract for reasons beyond their control, (death, injury, sickness etc.), their liability shall be limited to a full refund of all monies paid.

After a period of 14 days from the date of signing the contract, as compensation for loss of income for Clarity Images the following charges apply as a percentage of the total fee due:

60 days or less before the wedding - 100%,

61-90 days before the wedding - 75%,

91-120 days before the wedding - 50%,

121-150 days before the wedding - 25%,

151 days or more before the wedding - 0%.

Should the cancelled wedding turn out to be a postponement, then, subject to availability, all money paid may be applied to the new wedding. In this case, the total fees chargeable shall be the fee which applies at that time.

In the event of Clarity Images taking another wedding booking for your cancelled or postponed date a full unconditional refund of your deposit and monies paid shall be made.


Please address any complaints to Clarity Images in writing via post or email. We would endeavour to respond to any complaint within 48 hours of receipt.


Clarity Images will store your name and wedding details on a private internal database. These details will not be made available to companies or individuals outside of Clarity Images.